Your safety is our priority. Follow these guidelines to ensure secure transactions.
Meeting in Person
- •Meet in public places like cafés, shopping centers, or police station parking lots
- •Bring a friend or family member, especially for high-value items
- •Meet during daylight hours when possible
- •Tell someone where you're going and when you expect to return
- •Trust your instincts - if something feels wrong, leave
Payment Safety
- •Cash is safest for in-person transactions
- •For bank transfers, verify the payment has cleared before handing over the item
- •Never accept checks - they can bounce after you've given away the item
- •Be wary of overpayment scams - if someone offers more than asking price, it's likely a scam
- •Never share bank account details beyond what's needed for a transfer
Verifying Items
- •Inspect items thoroughly before paying
- •Test electronics to ensure they work properly
- •For vehicles, request maintenance history and consider a professional inspection
- •Check serial numbers against stolen goods databases for expensive items
- •Ask for original receipts or proof of purchase when relevant
Protecting Your Privacy
- •Use LebonLux messaging instead of sharing personal phone numbers initially
- •Never share financial information like bank passwords or PINs
- •Be careful about sharing your home address - meet in public first
- •Don't share more personal information than necessary
- •Watch out for phishing emails pretending to be from LebonLux
Red Flags to Watch For
- •Prices that seem too good to be true usually are
- •Sellers who refuse to meet in person or show the item
- •Requests to pay via wire transfer, gift cards, or cryptocurrency
- •Pressure to complete the transaction quickly
- •Poor communication or evasive answers to simple questions
- •Listings with stock photos instead of real pictures
Safe Communication
- •Keep all communication within the LebonLux platform
- •Don't click on suspicious links sent by other users
- •Report users who ask for inappropriate information
- •Be polite but firm in your negotiations
- •Document all communication in case of disputes
In Case of Emergency
If you feel threatened or witness criminal activity, contact Luxembourg Police immediately:
113 (Police Emergency)
You can also report suspicious activity to us through the "Report" button on any listing.